Medical Assistant

SUMMARY:

Responsible for effective management of patient visits with the physician or extender.  Responsible for knowledge of Federal and State guidelines as well as agency policy and procedures.

QUALIFICATIONS:

    • Demonstrates excellence in both written and verbal skills
    • Demonstrates understanding of human problems, tact, and diplomacy in facilitations of relationships with all staff and public
    • Demonstrates knowledge of general office functions and medical terminology
    • Computer literate with preferred EHR knowledge
    • Ability to prioritize tasks, handle pressure, and delicate situations
    • Demonstrates confidentiality of all records; does not disclose information to unauthorized individuals
    • Personal car for travel and a valid driver license
    • Valid personal auto liability insurance coverage

RESPONSIBILITIES:

    • Add new information to patient records, and create new records as necessary. Report missing paperwork to the correct personnel in a timely manner
    • Enter pertinent patient information into the appropriate computer data base(s) including new patient note and updated medication list
    • Assist physician and/or extender in patient rooms
    • Ensure patients are in the room, interview patients, measure vital signs including weight, blood pressure, pulse, temperature, and document in the patient’s electronic chart
    • Give instructions to patients as instructed by physician or extender
    • Ensure all related reports, labs and information are readily available for review prior to appointment via EHR
    • Keep car stock of needed medical supplies, instruments, and forms used routinely
    • Forward orders and medication requests to the office triage nurse for processing
    • Ensure all paperwork including new patient paperwork is completed and signed appropriately and returned to the designated office personnel
    • Answer questions about records and files in order to assist patients and/or families as well as facility staff
    • Report scheduling changes and missed visits to the scheduler so that calendar can be updated
    • Organize the physician and extender to keep consistent flow so that patient visits are efficient
    • Collaborate with Director of Nursing or other designated facility personnel to ensure that needs are being met and good relationships are formed
    • Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Company policies and HIPAA requirements
    • Perform all other duties as assigned

TYPICAL PHYSICAL DEMANDS:

  • Requires full range of body motion, manual and finger dexterity and eye-hand coordination
  • Requires ability to lift and carry up to 20 pounds
  • Requires corrected vision and hearing to normal range to record, prepare and communicate appropriate reports
  • Requires working under stressful conditions and working irregular hours

ORGANIZATIONAL RELATIONSHIP:

  • Reports to the Director of Provider Services or other Administrators as assigned

To apply, please complete the following form and we will be in touch.